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August 2, 2024
Insight Enterprises (Insight), a leading solutions integrator, is pioneering the use of generative AI in the workplace to fuel business efficiency for its teammates and clients. In 2023 and 2024, Insight became an early adopter of Microsoft Copilot for Microsoft 365, and the company is expanding its use across the organization. With education and collaboration at the heart of the company’s internal journey, 93% of Insight’s Copilot users are realizing productivity gains in functions including sales, finance, and human resources.
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Global solutions integrator Insight Enterprises (Insight) is fueled by a passion for serving its clients first, prioritizing technology innovation to boost its productivity and client success. The company has long been at the forefront of exploring and incorporating AI into the workplace. As an early adopter of Microsoft Copilot for Microsoft 365, Insight is transforming its organization by incorporating features such as meeting summaries, content creation, and standardization into its daily workflow. The company’s investment in educating and empowering its Copilot users has created a cadre of experienced teammates delivering value internally and facilitating Copilot adoption for its clients.
With its broad footprint and customer-centric approach, Insight has prioritized being at the forefront of exploring AI for business operations. Employees were early users of ChatGPT, and the company collaborated with Microsoft to create an internal AI service called Insight GPT using Microsoft Azure solution Azure OpenAI Service. As generative AI–powered tools began entering the market around 2023, the company was eager to incorporate them into its daily workflow to boost business productivity.
A longtime Microsoft partner, Insight uses Microsoft products and services throughout its business, making Copilot for Microsoft 365 a natural choice. The company participated in the Early Access Program (EAP) for Copilot, which uses generative AI to work across Microsoft 365 applications, such as Microsoft Word and Microsoft PowerPoint. “The EAP was really impactful for us because we could actually see what Copilot looked like in the wild,” says Ryan Schellenberg, Senior Manager, Modern Work, at Insight Canada, a subsidiary of Insight.
